Refund & Return Policy

Effective Date: May 26, 2026

At [STORE NAME], we are committed to offering a secure and transparent shopping experience.

Return Window

Customers may request a return within 14 days from the delivery date.

Returned items must:

To begin a return request, please contact:

Support Email: joaoamz173@gmail.com

Once the returned product is received and inspected, approved refunds will be issued to the original payment method within 5–10 business days.

Please note:

Shipping fees are non-refundable
Customers are responsible for return shipping costs unless the product arrived defective or incorrect

If you receive a damaged, defective, or incorrect item, contact us within 48 hours after delivery.

Our team will review the case and provide an appropriate solution.

The following items are not eligible for returns: